Drag and drop the knowledge base widget and click on the edit button and the widget designer will open.
On the Basic tab, you can configure the following:
Article Limit: Sets how many articles to display on the list view of the Knowledge Base widget.
Article Sort Method: How to sort the articles; Alphabetical, Most Popular, Most Recent or Top Rated.
Article View Method: How to display the Knowledge Base article details when clicking to drill down to the details. On the same page or in a specific page.
Use Only as Details View: This option hides the list view portion of the widget and will only show details of articles depending on the URL.
Sort Ascending: This option allows you to control the sorting of the Knowledge Base articles.