Disable the Cache Invalidation Plugin

Disabling the Cache Invalidation plugin is recommended for version 5.3 and above of The Portal Connector.

  1. In Dynamics CRM, Navigate to Settings > Customizations > Customize the System.

    deactivate cache invalidation plugin 1

  2. In the PowerApps window, under Components, select SDK Message Processing Steps.

    deactivate cache invalidation plugin 2

  3. Check the three Cache Invalidation Steps, as follows, then select Disable.

    deactivate cache invalidation plugin 3

  4. Confirm Deactivation and then choose Save and Close in the PowerApps window.

    deactivate cache invalidation plugin 4