Disable the Cache Invalidation Plugin
Disabling the Cache Invalidation plugin is recommended for version 5.3 and above of The Portal Connector.
- In Dynamics CRM, Navigate to Settings > Customizations > Customize the System.
![deactivate_cache_inv_crm-1 deactivate cache invalidation plugin 1](/images/default-source/forum-solutions/deactivate_cache_inv_crm-1.png?sfvrsn=a651b9a0_0)
- In the PowerApps window, under Components, select SDK Message Processing Steps.
![deactivate_cache_inv_crm-2 deactivate cache invalidation plugin 2](/images/default-source/documentation/deactivate_cache_inv_crm-2.png?sfvrsn=51992f58_0)
- Check the three Cache Invalidation Steps, as follows, then select Disable.
![deactivate_cache_inv_crm-3 deactivate cache invalidation plugin 3](/images/default-source/documentation/deactivate_cache_inv_crm-3.png?sfvrsn=a5e942d2_0)
- Confirm Deactivation and then choose Save and Close in the PowerApps window.
![deactivate_cache_inv_crm-4 deactivate cache invalidation plugin 4](/images/default-source/documentation/deactivate_cache_inv_crm-4.png?sfvrsn=af74ded_0)