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Upgraded to 14.4 and 6.2 and now can't access TPC Configuration Settings Cancel The title field is required!

1. Mason Ambery

   

   67 posts
   Registered:
   19 Nov 2021
   29 Jun 2023

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   I just upgraded from 14.3 and 6.1 to 14.4 and 6.2.  I applied the updated licenses for Sitefinity and TPC.  When I try and access the TPC Configuration settings, the TPC logo displays, spinning, but the page never displays.  I can login to the frontend Portal but none of the pages associated with my CRM instance are working.  Has anyone else encountered this issue?
2. Eric Mann

   

   59 posts
   Registered:
   16 Oct 2020
   29 Jun 2023 in reply to Mason Ambery

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   Mason,
   We had something similar with a previous upgrade 5.3 to 6.0 and it was Solution in Dynamics was not refreshing and showing correct version of solution file. There was also a reset of a Sitefinity setting: Administration - Settings - Advanced - Feather - Disable precompiled views was checked and we were instructed by TPC Support to uncheck (it is unchecked as of 6.1 in both our DEV and PROD portals. 
3. Mason Ambery

   

   67 posts
   Registered:
   19 Nov 2021
   29 Jun 2023 in reply to Eric Mann

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   I just checked the Feather settings and the Disable precompiled views is already unchecked.  The version of the solution in CRM is still 6.1 which I expected as the instructions indicate to access the Configuration page and click the Install CRM Solution button which I can't access since the page won't load.
4. Mason Ambery

   

   67 posts
   Registered:
   19 Nov 2021
   Answered

   30 Jun 2023

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   Not sure how or why but I performed the upgrade using CLI, rebuilt the solution and everything worked.