Patrick
33 posts
Registered:
20 Apr 2020
Answered
08 Dec 2020
in reply to
Madonna Nabil
Link to this post
Hi Madonna,
My apologies for not getting back to you sooner. I planned to email you directly after you joined our Q&A session last week, but noticed you posted here.
The Web Service connection is somewhat of a legacy system at this point. The web service acted as a proxy essentially, where the portal would connect to the web service, and the web service would handle communication to CRM. This web service has been deprecated with more recent versions.
The most basic requirement for the portal to connect to your CRM is that it is able to communicate with your CRM server over port 443. You should be able to manage connecting without setting up IFD if you allow communication on that port. In this case, you would still use the On Premise option for connecting to CRM.
Hope this helps. Please let us know if you have further questions.
Thanks,
Patrick
Last modified on 08 Dec 2020 21:12 by Patrick