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TPC logo appearing on site

2 posts, 0 answered
  1. Jacques Frachia
    Jacques Frachia avatar
    2 posts
    Registered:
    08 Nov 2021
    04 Oct 2023
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    Hello TPC support,

    We have a paid license but have been seeing TPC logo on our site. I have updated the License key however we are still seeing the logo. 

    Is there anything that needs to be done with our account to have the logo removed?

    Thank you,
    Jacques Fracchia
  2. Craig Furlonger
    Craig Furlonger avatar
    7 posts
    Registered:
    16 Jun 2023
    05 Oct 2023 in reply to Jacques Frachia
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    Hi Jacques,

    Thanks for your question! You can try the following steps:
    1. Copy the license and put it into notepad.
    2. Remove the license from the Sitefinity configuration.
    3. Save
    4. Put the the license back into Sitefinity configuration (make sure there are no spaces).
    5. Save.

    Hopefully that will take the logos out.

    Thanks!

    Craig Furlonger
    Sylogist Support
2 posts, 0 answered