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Error creating Portal User from workflow

2 posts, 0 answered
  1. Mason Ambery
    Mason Ambery avatar
    67 posts
    Registered:
    19 Nov 2021
    18 Sep 2023
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    I created a Dynamics CRM to create Portal Users from a selection of Contact Records.  Sometimes, not always the workflow failed with the following error.  Rerunning the workflow on the same contact record(s) results in successful creation of the Portal User.  I'd say that that I encounter a few errors for every 10 records that I create this way,  Any idea why this is occurring?

    It doesn't matter if I run the workflow against one or more contacts, it's just happens randomly.

    Sitefinity version 14.4.8128.0
    TPC version v6.2.144.106

    <Message>Unexpected exception from plug-in (Execute): pavliks.PortalConnector.Plugins.PrePortalUserCreate: System.Exception: Create User: An error occurred while creating the portal user. (InvalidPassword)</Message>

    Error Message: Create User: An error occurred while creating the portal user. (InvalidPassword) Stack Trace:    at pavliks.PortalConnector.Plugins.PrePortalUserCreate.ExecutePostPortalUserCreate(IServiceProvider serviceProvider)
    Exiting pavliks.PortalConnector.Plugins.PrePortalUserCreate.Execute(), Correlation Id: 74deb184-384c-48db-9ba9-b185cb94acc3, Initiating User: d5fb7ff5-3fed-e511-80d5-0050568e0b15
  2. Rawdon Edghill
    Rawdon Edghill avatar
    76 posts
    Registered:
    16 Dec 2020
    21 Sep 2023
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    Hi Mason, 

    Thank you for your question.

    I believe you have created a case for this issue and a developer is working with you on this issue.

    Regards,
    Rawdon
2 posts, 0 answered