At The Portal Connector, we are committed to delivering the best possible support to our Customers and Partners.
Everyone is welcome to use our Support Forum at any time. Search our forum or post a question. Our Support Team monitors and moderates the forum daily.
Additional support options are provided for Customers current on their Maintenance and Support for their Portal Connector license.
“The Daily Q&A sessions were extremely valuable. We had to come up to speed very quickly, and whenever we ran into an obstacle, we simply jumped on the next day’s Q&A call. Their Tech Support team answered our questions every time – and actually walked us through the answers, so we learned as we went along.” Margaret Connelly, Tecplot Marketing and Web Content Manager
“I felt like The Portal Connector team cared about us and wanted to help when we had a problem.” Brian Mullinax, Tecplot Operations Project Manager