Managing Your Own Web Portal
To provide an exceptional self-service web portal experience to your customers requires attention to detail, constantly listening to your customers' needs and being able to adapt to changing business processes. Nobody can serve the best interests of your customers and your company better than you.
With that in mind, you need a web portal solution that you can manage on your own, without paying a third-party developer to maintain the solution and make updates.
To get you Started:
1. Choose a solution that can provide a custom experience. Don’t compromise your business processes and customers’ engagement because a solution can’t accommodate your needs – your solution should fit YOU.
2. Choose a solution that you can manage in-house (without hiring developers)
What makes a web portal solution manageable by CRM users that are not developers?