1-705-726-2966
Font Size Adjustment
The Portal Connector is now offering SaaS

Support and Services

icons8-automation-96
Portal Connector Fit Assessment
Webinar Icon
Register for A WEBINAR
Request Trial Icon
Request A TRIAL
Book Demo Icon
Book A DEMO
Watch Video Icon
watch A VIDEO

Q&A Webinar / Open Forum

These session are open to Customers and Partners to interact with our support team to gain insight, direction and best practices for configuring and developing with The Portal Connector.
UPDATED Webinar times:

  • Wednesday’s 10:30am EST – 1 hour (3:30 p.m. GMT)
  • Tuesday evenings 11:00pm EST – 30 minutes (4am GMT)

 

Online Forum

Questions and issues can be posted to our support forum where The Portal Connector community and our support team will provide feedback and responses typically within 24 – 48 hours.

Online Case Submission

Support cases can be submitted through our online support portal. Our goal is to provide an initial response within 24 hours. Support requests are prioritized based on their severity.

Support Services

Customers and Partners have the option to purchase premium support services gaining access to product developers and architects as required. Cost and service offerings are tailored to the Customer or Partner’s needs.

The Portal Connector_Rings Logo  Installation & Setup Package      

  • Assistance with the installation and set up of The Portal Connector solution.
  • Ensure all elements are connected and configured appropriately:
    • Packaging a solution type, to address all levels of complication.
    • Environment issues 

The Portal Connector_Rings Logo  Base Package     

  • Discounted rate on bulk hours
  • Examples of tasks that have been completed using this package include:
    • Installation
    • Templates, config, custom development, integrations, authentication

The Portal Connector_Rings Logo  Template Package     

  • 1 themed template created by a skilled web developer on The Portal Connector Team
  • Template can be based on your existing website design, or a new design as per your requirements

The Portal Connector_Rings Logo  Value Package   

  • Discounted rate on bulk hours
  • Examples of tasks that have been completed using this package:
    • Installation
    • Templates, config, custom development, integrations, authentication

At The Portal Connector, we are committed to delivering the best possible support to our Customers and Partners.

Everyone is welcome to use our Support Forum at any time. Search our forum or post a question. Our Support Team monitors and moderates the forum daily.

Additional support options are provided for Customers current on their Maintenance and Support for their Portal Connector license.

Testimonial

Testimonial
Sylogist Mark Full Color Center Aligned 1000x600 TM (1)
ms-gold-partner
sitefinity
wave

The Portal Connector for Dynamics CRM is developed and supported by pavliks.com © 2020 All Rights Reserved.