With the purchase of a license, Portal Connector customers have access to the following services:
60-90 minutes of onboarding, free
Unlimited Daily Q&A Sessions
DevNet with documentation and how-to videos
With annual maintenance, 3 cases per year
Supporting Service Packages:
While The Portal Connector has easy to use, drag and drop widgets, there are situations where our customers benefit from technical support. We have identified some specific instances where some customers require technical assistance to accomplish their goals. For these instances, we have services packages to deliver on these requirements.
Below is an overview of Service Packages we offer:
Installation & Setup Package $1,200 USD
- Assistance with the installation and set up of The Portal Connector solution.
- Ensure all elements are connected and configured appropriately:
- Packaging a solution type, to address all levels of complication.
- Environment issues
Base Package, 40 hours contact us for pricing
- Discounted rate on bulk hours
- Guaranteed service priority
- Examples of tasks that have been completed using this package include:
- Installation
- Templates, config, custom development, integrations, authentication
Template Package $3,000 USD
- 1 themed template created by a skilled web developer on The Portal Connector Team
- Template can be based on your existing website design, or a new design as per your requirements
Value Package, 100 hours contact us for pricing
- Discounted rate on bulk hours
- Guaranteed service priority
- Examples of tasks that have been completed using this package:
- Installation
- Templates, config, custom development, integrations, authentication
To inquire about The Portal Connector service packages, please fill out the form below.