Free Portal for Dynamics 365

Are you looking for the FREE Portal that was available with Microsoft Dynamics 365?

In the fall of 2019, Microsoft changed how they are delivering web portal solutions. A summary of that change is:

  • Introduction of Power Apps Portals to replace Microsoft Portals
  • Change in User Interface for creating portals
  • Change in Licensing Model, from free to consumption-based pricing
Microsoft Dynamics 365 logo

The biggest change that Microsoft made is to the licensing model, from free to consumption-based.

You can see a summary of their cost structure below. We compare the cost of the Power Apps Portal to The Portal Connector.

The Portal ConnectorPower Apps Portals
Per Login$0

100 = $200/month
1,000 = $1,000/month
5,000 = $3,500/month

Per Page Views$0100,000 = $100/month
Upfront License (perpetual)$15,000$0
Yearly Maintenance Fees (optional)$4,500$0
Unlimited Non-Production PortalsYesYes
Month to Month Cost CertaintyYesNo


Secure, authenticated portals are a vital part of any business, charity or other organization’s strategy to sustain and compete in a world where self-service provides flexibility and convenience for end customers and users. Self-service is most often a requirement to stay competitive in the world of business today.

To better understand the pricing models, let’s take a look at a typical small to mid-size professional organization with the goal of providing a secure portal to allow members to login, update personal information, submit requests or update professional credentials.

What will the cost implications be as a result of usage over three years?


  • 1,000 active users or members

  • 60% log into the portal each month for updates and various other functions

  • Of these members, 50% login 3+ times monthly, totaling 1,200 unique logins

  • Portal is a public-facing website with less than 100,000 page views per month

  • Note: This scenario does not account for membership and organizational growth

The Portal ConnectorPower Apps Portals
Year 1


1,200 logins per month
= (2 × $200) + (1 × $1,000)
= $1,400 in monthly login fees 
+ $100 monthly page view fee
= $1,500 × 12 months
= $18,000 per year

Year 2$4,500$18,000
Year 3$4,500$18,000
TOTAL$24,000~ $54,000 **

** This is an estimate as the total is based on actual usage. For increased usage consumption, there are no cost certainties from month to month.

So, as you can see, Microsoft no longer has a free portal option. The Portal Connector, however, has an excellent portal product at a very competitive price.

Here is another comparison between Microsoft Power Apps Portals and The Portal Connector:

The Portal Connector PowerApps Portals
Dynamics CRM Version Support
  • CRM 2011 - 2016
  • CRM Online
  • CRM On-Premise
  • No Support
Dynamics 365 Version Support
  • Dynamics 365 Customer Engagement Online
  • Dynamics 365 Customer Engagement On-Premise
  • Dynamics 365 Customer Engagement Online
PowerApps CDS Support 
  • Common Data Service
  • Common Data Service
Portal Hosting Options

Portal can be hosted anywhere.

  • Microsoft Azure
  • Third Party Provider
  • Customer On-Premise
  • Microsoft Azure
Licensing Options
  • Monthly Subscription
  • Perpetual
  • SaaS only
Portal Support and Training
  • Live One-on-One Training
  • Live Daily Q & A Sessions
  • Community Support Forum
  • Technical and Configuration Documents

Microsoft Support

  • Differs based on Paid Support Plan
  • Community Support Forum
  • Technical and Configuration Documents
Production vs. Dev/ Test/ UAT Licenses
  • 1 Production Domain
  • Unlimited Non-Production Domains
  • Unlimited Domains
  • Pay Per Login
  • Pay Per Page View
  • Multi-currency
  • Tax Sets
  • Not available
  • 140+ Languages Supported
  • Right to Left Supported
  • Language Cultures
  • Multi-lingual Picklists
  • Multi-Byte Character Languages
  • 43 Languages Supported
  • Multi-Byte Character Languages

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