Frequently Asked Questions

We offer several pricing packages for The Portal Connector. Visit our Pricing Page for full details.

When you purchase The Portal Connector license you get an enterprise-class Content Management System in Sitefinity, access to 3 priority support cases with our team, access to daily, live Q&A sessions with one of our product developers, access to our widget source code and all product updates for a full year.

The Portal Connector licence itself comes with 1 Production Domain and Unlimited Non-Production Domains (Dev, Test and UAT environments).

The Portal Connector has no hidden costs. We don't charge for logins or page views; eveything is unlimited!

No limitations! With The Portal Connector, you can create unlimited portal pages with no restrictions on portal users or logins. This is included in your license purchase and is available at no extra cost to you. Happy portaling!

A license for The Portal Connector provides 1 production domain and unlimited non-production domains (DEV, Test and UAT environments). As per our license agreement, customers may only install and use The Portal Connector on one unique domain per license purchased. If you require more than one production domain, you will need to purchase an additional license for each unique domain.

The Portal Connector provides a Standard License (perpetual), Enterprise License (perpetual) and a Monthly Subscription Pricing option (1-year commitment). For more information, visit our Pricing Page.

The Portal Connector Enterprise license includes all current add-ons, which are available for Standard licenses at an additional cost. Enterprise also includes features such as ecommerce, load balancing, web farm support, and support for cloud auto scaling.

Your business needs and portal requirements will determine which license you need. Visit our Pricing Page to compare licensing options and find the license that is right for your business.

Yes. The Portal Connector Standard and Enterprise licenses are perpetual. 

A perpetual license provides licensees the right to the product for life. This means you can continue to use The Portal Connector if you opt not to renew. However, without license renewal, you will not gain access to additional free priority support case or, more importantly, all of the great new features we release with each new version.

Yes, we now offer a monthly subscription SaaS-based model. Please reach out to our Partner Manager Ryan Buxton for more information rbuxton@portalconnector.com. 

We provide Weekly Live Training, unlimited Live Daily Q&A Sessions, a Community Support Forum, and an extensive Developer Network library with technical and configuration documents. Your license also provides you with 3 priority support tickets to gain access to product developers and architects as required. Learn more about our Support Options

Support tickets need to be used within the purchase or renewal year as they do not carry forward from renewal to renewal.

On the anniversary of the license purchase, Maintenance and Support renewal for an additional year is available at a cost of 30% of the current list price of the license.

Yes, maintenance renewal is optional. On the anniversary of the license purchase, Portal Connector customers are able to renew maintenance and support for another year. See the Benefits of keeping License Renewals up-to-date

Maintenance and Support renewals include 3 priority support cases, continued access to Live Daily Q&A sessions, as well as access to the latest version of The Portal Connector. Note, installation of the upgrade is not included.

Glad to hear it! Needless to say, we are huge fans of Sitefinity. If you already have the latest version of Sitefinity, you can purchase a stand-alone license for The Portal Connector at a discounted rate. Please Contact Us to discuss.

Yes, we do. Please contact us for more details.