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Manage Portal Roles TPC Interface skipps working every now and then

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2 posts, 2 answered
  1. eva.braun
    eva.braun avatar
    39 posts
    Registered:
    12 Feb 2015
    Answered
    18 Jul 2018
    Link to this post
    Hi Team, the Manage Portal Roles interface that can be reached via the CRM Contact form, skipps working every now and then. As a result, the assigned User Roles DO NOT GET ASSIGNED to the Portal User.

    This is a hard issue to us, as we need to have our sales team manage portal registartion and access right chnages in a very easy manner. Asking them to assign roles manually IS NO WORKAROUND OPTION.

    Thank you for a quick turn around on this.
  2. eva.braun
    eva.braun avatar
    39 posts
    Registered:
    12 Feb 2015
    Answered
    19 Jul 2018
    Link to this post
    Solved. The rights have been assigned. It was just a custom process that failed.
2 posts, 2 answered