Forums

Decimal textbox is submited to CRM wrong value Cancel The title field is required!

1. quanganh

   

   33 posts
   Registered:
   16 Jun 2016
   19 Oct 2020

   Link to this post

   Hi,
   
   I have a MVC textfield, type Numeric, mapping with CRM decimal field.
   But It cannot submit the decimal value to CRM.
   Input: 7.5 => CRM will received value 75.00
   
   Could someone help me?
   Currently I'm using version tpc_5-3-07232-154.
   
   Many thanks,
   Qa
   
   
2. Patrick

   

   33 posts
   Registered:
   20 Apr 2020
   04 Nov 2020

   Link to this post

   Hi Qa,
   
   My apologies for the delay in responding. Unfortunately I'm unable to replicate the behaviour you described.
   
   If you don't mind, could you register for one of our Q&A sessions to show our support team what you are experiencing, so we can better help you troubleshoot the issue?
   
   You can register for a Q&A session here:
   https://www.crmportalconnector.com/support/training/daily-q-a-registration
   
   Thanks,
   
   Patrick
   
3. Anita Basa

   

   1 posts
   Registered:
   30 Oct 2020
   06 Nov 2020

   Link to this post

   Hello,
   
   Good Evening,
   
   Please go through this link: https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/239368/setting-a-decimal-value-on-a-form-doesnt-always-work---dynamics-crm-2013/658634
   I hope this link will help you to update decimal value to CRM
   
   Thanks & Regards,
   Anita
4. Patrick

   

   33 posts
   Registered:
   20 Apr 2020
   06 Nov 2020

   Link to this post

   Hi Anita,
   
   Thank you for providing some information in hopes of helping Qa with their issue. Unfortunately, this doesn't appear to be related to TPC.
   
   In my testing, I used a single field in a form (the first and only field, as described in the link you provided) and I was still unable to reproduce the issue.
   
   Qa, I would like to reiterate that if you still need assistance with debugging this issue, it may be easiest for you to join one of our Q&A sessions and show us the behaviour you're experiencing first hand. Please follow this link to register: https://www.crmportalconnector.com/support/training/daily-q-a-registration
   
   Thanks,
   
   Patrick
5. quanganh

   

   33 posts
   Registered:
   16 Jun 2016
   09 Nov 2020

   Link to this post

   Hi Patrick,
   
   I cannot join the Q&A session.
   Do you have any clue? Or what information do you need to analyse this issue?
   
   Thanks,
   QA
   
6. Patrick

   

   33 posts
   Registered:
   20 Apr 2020
   09 Nov 2020 in reply to quanganh

   Link to this post

   Hi Qa,
   
   I'm unsure what would cause the behaviour you've mentioned. As you are currently on a very recent version of TPC, it's strange that you are experiencing different behaviour than I am in my testing. Unfortunately there's nothing I can think of that you can look into as the behaviour you're experiencing is not such that should be caused by a configuration setting...
   
   The Q&A would simply be helpful for us to have a screenshare so we can look through the submission process and quickly see if anything stands out as a possible cause. If you are unable to join the Q&A, you could also send an email to support@crmportalconnector.com to create a support case so we can further investigate.
   
   Thanks,
   
   Patrick
   

   Last modified on 10 Nov 2020 13:11 by Patrick
7. quanganh

   

   33 posts
   Registered:
   16 Jun 2016
   28 Dec 2020

   Link to this post

   Hello,
   
   I realize that the decimal fields work well with language en-US but they are not work with languages such as de-DE or it-IT.
   
   
   
8. Omar S

   

   51 posts
   Registered:
   04 Jul 2019
   31 Dec 2020 in reply to quanganh

   Link to this post

   Hello quanganh
   
   it is hard to pin point the issue without seeing it, but is it safe to assume that you have your Kendo cultures enabled? If you are still having issues registering for our Q+A, please email TPC Support at support@crmportalconnector.com