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Two user accounts with same email address ?. Cancel The title field is required!

1. alex sunny

   

   2 posts
   Registered:
   19 Feb 2021
   19 Feb 2021

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   Hello,
   
   
   Is it possible to have two user accounts with the same email address (but different user ids ?
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   thanks
   alexsunny
   

   Last modified on 09 Mar 2021 09:03 by alex sunny
2. Patrick

   

   33 posts
   Registered:
   20 Apr 2020
   19 Feb 2021

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   Hi Alex,
   
   No, it is not possible to have two accounts with the same email address. The email address is used as an identifier for CRM Contacts when creating new users. As an example, if you complete a portal registration with any given email address, our plugins check CRM for existing contacts with that email address. If one exists, it will create the portal user record using that contact, and if not, will create a new contact.
   
   This is just one example of where duplicate email addresses could cause unexpected behaviour, but the email address is used as an identifier in other aspects of portal functionality as well.
   
   Thanks,
   
   Patrick