daniel lee
2 posts
Registered:
17 Apr 2018
20 May 2019
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Using knowledgebase articles search, number keywords sometimes don't appear in searches. We identified that search strings of 3 characters is the minimum, so we need to prepend the number with zeroes. We have tried different ways to save the keywords, but cannot determine what is the best way. Is there anything we are missing when saving the knowledgebase articles, should those keywords numbers also be 3 characters at minimum or should they be added with quotations?