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Seeing these errors frequently. Can you guide what could be the reason? Cancel The title field is required!

1. Krishna Hari

   

   65 posts
   Registered:
   05 Dec 2019
   29 Apr 2021

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   Unexpected exception from plug-in (Execute): pavliks.PortalConnector.Plugins.PostPortalUserRoleCreate: System.Net.WebException: The request was aborted: Could not create SSL/TLS secure channel.
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   Server stack trace: at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]: at Microsoft.Xrm.Tooling.Connector.CrmServiceClient.Create(Entity entity) at pavliks.PortalConnector.Crm.Connection.CrmDirectConnection.Do[TResult](Func`1 func) in C:\TeamCity\buildAgent\work\2c29dda7bfb4883e\pavliks.PortalConnector\Crm\Connection\CrmDirectConnection.cs:line 176 at pavliks.PortalConnector.UserManagement.PortalRoleManager.AssignCrmRole(Guid contactId, Guid portalId, String roleName) in C:\TeamCity\buildAgent\work\2c29dda7bfb4883e\pavliks.PortalConnector\UserManagement\PortalRoleManager.cs:line 120
   ---------------------------------------------
   at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo) at System.Environment.get_StackTrace() at pavliks.PortalConnector.ExceptionManager.CreateErrorString(Exception ex) in C:\TeamCity\buildAgent\work\2c29dda7bfb4883e\pavliks.PortalConnector\ExceptionManager.cs:line 209 at pavliks.PortalConnector.ExceptionManager.HandleError(String title, Exception ex, ErrorVerbosity verbosity, String& urlName) in C:\TeamCity\buildAgent\work\2c29dda7bfb4883e\pavliks.PortalConnector\ExceptionManager.cs:line 99 at pavliks.PortalConnector.ExceptionManager.HandleError(String title, Exception ex, ErrorVerbosity verbosity) in C:\TeamCity\buildAgent\work\2c29dda7bfb4883e\pavliks.PortalConnector\ExceptionManager.cs:line 36 at pavliks.PortalConnector.UserManagement.PortalRoleManager.AssignCrmRole(Guid contactId, Guid portalId, String roleName) in C:\TeamCity\buildAgent\work\2c29dda7bfb4883e\pavliks.PortalConnector\UserManagement\PortalRoleManager.cs:line 120 at pavliks.PortalConnector.ScheduledTasks.AssignRolesScheduledTask.ExecuteTask() in C:\TeamCity\buildAgent\work\2c29dda7bfb4883e\pavliks.PortalConnector\ScheduledTasks\AssignRolesScheduledTask.cs:line 48 at Telerik.Sitefinity.Scheduling.Scheduler.ExecuteTask(ScheduledTask task, String transactionName) at Telerik.Sitefinity.Scheduling.Scheduler.ExecuteTasks(Object[] parameters) at Telerik.Sitefinity.Services.SystemManager.RunWithElevatedPrivilege(RunWithElevatedPrivilegeDelegate delegateToRun, Object[] parameters, String urlRequest) at Telerik.Sitefinity.Scheduling.Scheduler.<>c__DisplayClass18_1.b__1(Object tmp) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() at System.Threading.ThreadPoolWorkQueue.Dispatch

    
2. Josh

   

   47 posts
   Registered:
   01 Jun 2018
   Answered

   03 May 2021 in reply to Krishna Hari

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   Hello Krishna,
   
   This error indicates that the server was unable to establish a secure channel using SSL/TLS. There are many different possibilities of why this could occur. It is likely that the cause may be a mismatch between the version of TLS that the server hosting the Sitefinity application is using versus the version that the Dynamics server is using. I would start by verifying that both systems use the same version of TLS (preferably TLS 1.2).
   
   If this does not resolve your issue, please reach out to support@crmportalconnector.com as we may need to do an investigation into your environment specifically.
   
   Thanks,
   Josh

3. Priyanka Sharma

   

   17 posts
   Registered:
   07 Jul 2022
   14 Apr 2023 in reply to Josh

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   How to check the mismatch?
4. Rawdon Edghill

   

   76 posts
   Registered:
   16 Dec 2020
   17 Apr 2023

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   Hi Priyanka,
   
   Please see the below link for with documentation 
   https://community.progress.com/s/article/SSL-TLS-supported-versions
   
   I hope this information helps.
   
   If this does not resolve your issue, please reach out to tpcsupport@sylogist.com as we may need to do an investigation into your environment specifically.
   
   Regards,
   Rawdon
5. Rawdon Edghill

   

   76 posts
   Registered:
   16 Dec 2020
   17 Apr 2023

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   Hi Priyanka,
   
   I believe this issue is caused as a result of client side server accepting TLS 1.0 protocol. In order to resolve this issue, remove TLS 1.0 and 1.1 as server-side protocols on the node(s) that are hosting the portal application.
   
   This can be accomplished using IIS Crypto which is a free software that can be found here:
   https://www.nartac.com/Products/IISCrypto
   
   Under "Server Protocols" In IIS Crypto you will disable TLS 1.0 and TLS 1.1 in favour of TLS 1.2 and SSL 2.0 and hit "Apply".
   
   This should resolve all of the plugin errors that are caused by the unexpected termination of the underlying connection.