Forums

Forums / Bugs & Issues / Portal is damn slow

Portal is damn slow

Feed for this thread
4 posts, 0 answered
  1. Priyanka Sharma
    Priyanka Sharma avatar
    17 posts
    Registered:
    07 Jul 2022
    13 Apr 2023
    Link to this post
    the portal is slow even after hosting in S3 and in logs i see the time is taken by GetFormfields js to connect to server is around a minute. how can this be rectified?
  2. Rawdon Edghill
    Rawdon Edghill avatar
    76 posts
    Registered:
    16 Dec 2020
    14 Apr 2023
    Link to this post
    Hi Priyanka,

    Sorry to hear that the portal is slow after hosting in S3.

    This might be happening due to the number of HTTP requests occurring which can slow down the performance of the portal. Resources such as images, stylesheets and scripts could be the cause of the slowness of the portal.

    You can try to optimize the scripts by reducing the size of the file using a minification tool.

    I hope this information helps. 

    Regards,
    Rawdon
  3. Priyanka Sharma
    Priyanka Sharma avatar
    17 posts
    Registered:
    07 Jul 2022
    14 Apr 2023 in reply to Rawdon Edghill
    Link to this post
    Waiting for server response is taking more than a minute. Any specific reason for this?
  4. Rawdon Edghill
    Rawdon Edghill avatar
    76 posts
    Registered:
    16 Dec 2020
    14 Apr 2023
    Link to this post
    Hi Priyanka,

    I suspect this might be caused by a connectivity issue or maybe network congestion - maybe there is alot of traffic on the network or the server is located in a geographically distant location.

    If this does not resolve your issue, please reach out to tpcsupport@sylogist.com as we may need to do an investigation into your environment specifically.

    Regards,
    Rawdon
4 posts, 0 answered