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Configuration element to the SecureConfiguration Cancel The title field is required!

1. Dmitriy Razumov_2

   

   31 posts
   Registered:
   20 Jul 2020
   15 Nov 2022

   Link to this post

   Hello,
   
   Could you please take a look at issue we experiencing with user registration and some other operations (for example Refresh Portal Metadata from CRM)?
   
   The error is the same:
   
   The plugin configuration does not include a configuration for portal with Id ________-____-____-____-____________, please add configuration element to the SecureConfiguration.
   
   Is there any documentation on how can we add configuration element to SecureConfiguration?
   
   TPC version: 6.0.7726.164
   Sitefinity Version: 14.0.7726.0
   
   Maybe it’s important: we have 2 portals pointing to Single CRM with identical versions, one of them is working fine, other gives this error.
   
   Thank you,
2. Dmitriy Razumov_2

   

   31 posts
   Registered:
   20 Jul 2020
   Answered

   15 Nov 2022 in reply to Dmitriy Razumov_2

   Link to this post

   Got response from Support:
   
   Check to ensure the portal in question has a matching CRM Portal Id to the Portal record. On the portal side, you can check this at Settings > Advanced > PortalConnector > CRM Connections.
   
   Once you have confirmed that this is matching, re-enter and save your CRM connection information at Administration > The Portal Connector > Configuration > General Settings. Finally, restart the site.