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Portal Invites

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4 posts, 1 answered
  1. julien.biedermann
    julien.biedermann avatar
    17 posts
    Registered:
    16 Jun 2016
    25 Nov 2016
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    Hello,

    Is it possible to customize portal invite email template ?

    Moreover, is it possible to define one CRM user (technical) to send email (From) ?

    Thank you in advance for your answers
    Julien
  2. Missing user
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    Answered
    25 Nov 2016 in reply to julien.biedermann
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    Hi Julien,

    You can edit the portal invite email template in your CRM by navigating to   Settings-->Business-->Templates-->Email Templates--> locate the template named "Portal Invite Template".

    Portal Invite Email Template is just like any other standard CRM email template, you can find more properties and features details about CRM Email Templates at this link

    https://www.microsoft.com/en-us/dynamics/crm-customer-center/create-templates-for-email.aspx

    Thanks
    Syed
  3. julien.biedermann
    julien.biedermann avatar
    17 posts
    Registered:
    16 Jun 2016
    28 Nov 2016
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    Hello Syed,

    Thank you for the answer. Ok, for the email template.

    Now, is it possible to override the workflow that send portal invite in order to define the sender and check some other conditions ?

    Thank you for your answer,
    Julien
  4. Missing user
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    28 Nov 2016 in reply to julien.biedermann
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    Hi Julien,

    The invites are processed through plugin "Pavliks.PortalConnector.Plugins.PostPortalInvite" and cannot be changed. Because, changing the plugin will require a change in the widget too which is an out of the box widget. However, you can contact our support team at support@crmportalconnector.com to discuss the possibility of any custom widget development to get the desired business logic in place to your specific requirements please.

    Thanks
    Syed
4 posts, 1 answered