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Portal User Invite Email Template Translation

5 posts, 1 answered
  1. Dmitriy Razumov_2
    Dmitriy Razumov_2 avatar
    31 posts
    Registered:
    20 Jul 2020
    18 Nov 2022
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    Hello,

    Could you please advice something on creating French version of Portal User Invite Email Template and sending different version based on language selected on the portal?

    Thank you,
  2. Vladyslav Makar
    Vladyslav Makar avatar
    20 posts
    Registered:
    16 Dec 2020
    21 Nov 2022 in reply to Dmitriy Razumov_2
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    Greetings Dmitriy,

    Thanks for reaching us here!

    I have looked into this and I would recommend you to check the CRM (Settings -> Templates -> Email Templates -> Portal Invite Template -> Language.

    Please, do that and let me know if that resolve it.

    Kindly,

    Vlad
  3. Dmitriy Razumov_2
    Dmitriy Razumov_2 avatar
    31 posts
    Registered:
    20 Jul 2020
    22 Nov 2022 in reply to Vladyslav Makar
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    I've created additional template with the same name and other settings but language set to French, unfortunately it still picks up English version even if I set my CRM user language as French.
  4. Vladyslav Makar
    Vladyslav Makar avatar
    20 posts
    Registered:
    16 Dec 2020
    Answered
    24 Nov 2022 in reply to Dmitriy Razumov_2
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    Greetings Dmitriy,

    Thanks for bringing it up to our attention!

    It was already brought up to our Product Team and it will be reviewed in the near future.

    Kindly,

    Vlad 
    Last modified on 24 Nov 2022 21:11 by Vladyslav Makar
  5. Dmitriy Razumov_2
    Dmitriy Razumov_2 avatar
    31 posts
    Registered:
    20 Jul 2020
    25 Nov 2022 in reply to Vladyslav Makar
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    Thank you for the information, Vlad.
5 posts, 1 answered