Forums

Forums / Bugs & Issues / Index was outside the bounds of the array.

Index was outside the bounds of the array.

6 posts, 0 answered
  1. Kerillos Kamel
    Kerillos Kamel avatar
    17 posts
    Registered:
    24 Jun 2022
    26 May 2023
    Link to this post
    Hi, I'm getting this error "Index was outside the bounds of the array." on my form flow in a specific form whenever I'm navigating back to the previous form while I can go to the next form. Any Ideas?
  2. Rawdon Edghill
    Rawdon Edghill avatar
    76 posts
    Registered:
    16 Dec 2020
    26 May 2023
    Link to this post
    Hi Kerillos,

    Can you provide the TPC version and build along with the Sitefinity version?

    Otherwise, I would recommend reaching us at tpcsupport@sylogist.com, where a case could be created for a developer to work with you 1-on-1 with this issue.

    Regards,
    Rawdon
  3. Kerillos Kamel
    Kerillos Kamel avatar
    17 posts
    Registered:
    24 Jun 2022
    01 Jun 2023 in reply to Rawdon Edghill
    Link to this post
    Please find the below details.

    The Portal Connector v6.1.141.127
    Sitefinity Build version: 14.1.7824.0
  4. Kerillos Kamel
    Kerillos Kamel avatar
    17 posts
    Registered:
    24 Jun 2022
    16 Jun 2023 in reply to Rawdon Edghill
    Link to this post
    Hi Rawdon Edghill,

    Any Ideas?
  5. Rawdon Edghill
    Rawdon Edghill avatar
    76 posts
    Registered:
    16 Dec 2020
    16 Jun 2023
    Link to this post
    Hi Kerillos,

    This issue appears to have been resolved in a later TPC build. 

    It is recommended to update your TPC build to a more recent version. By doing this you can test the solution in your dev environment to confirm that the problem has been resolved. 

    Updating to a newer build also includes bug fixes, improvements, and new features, which can enhance the functionality and performance of The Portal Connector.

    I hope this information helps.

    Regards,
    Rawdon
  6. Rawdon Edghill
    Rawdon Edghill avatar
    76 posts
    Registered:
    16 Dec 2020
    16 Jun 2023
    Link to this post
    Hi Kerillos,

    Please note this is the build where the issue was resolved.

    6.1.0.129 - Resolved an issue with TPC FormFlow that preventing users from navigating to the previous step in certain scenarios.
6 posts, 0 answered