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Create a CRM contact on user registration

4 posts, 0 answered
  1. Arwa Achour
    Arwa Achour avatar
    1 posts
    Registered:
    25 Mar 2021
    23 Jun 2021
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    I'm facing issues with the Portal Connector form Layout user registration, i tried both ways to create a user registration form and link it with Contact from CRM but it shows me this Error :
    "Your account was not created. Please try again.ReferencingEntity=pav_portaluser has attribute pav_portalid value=Guid.Empty for relationship=pav_pav_portal_pav_portaluser_PortalId, relationship.ReferencedEntity=pav_portal, relationship.ReferencedAttribute.PlatformName=pav_portalid"Can someone please help to solve this problem?
  2. Omar S
    Omar S avatar
    51 posts
    Registered:
    04 Jul 2019
    05 Jul 2021 in reply to Arwa Achour
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    Hello Arwa

    For issues involving troubleshooting, please register for our Q+A. If we cannot resolve it in the short time allotted, then we will have to open a support ticket. 

    Based on what i can see, it may be that the error is due to a relationship that has to be set before a user can be created. You may be missing required fields.  
  3. Andre B
    Andre  B avatar
    16 posts
    Registered:
    10 Mar 2020
    04 Feb 2022
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    Hi Arwa,

    If you're creating a custom registration form, can you confirm that the Portal ID being referenced is valid and matches that of the portal record in the CRM?

    Regards,
    Andre
  4. Missing user
    Missing user avatar
    20 Sep 2022
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    Hello, I'm currently learning how to create my own CRM system. Perhaps you can help me with material? I read this, liked it, but I'm looking for something more in-depth.
4 posts, 0 answered