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Rule manager Rule on read only date field

2 posts, 0 answered
  1. Krishna Hari
    Krishna Hari avatar
    44 posts
    Registered:
    05 Dec 2019
    17 Nov 2020
    Link to this post
       upgraded to TPC version 5.3 
    I have a date time field which should be read only and it should hide when there is no data. it used to work before. console error says rule can not be set to read only  field, is there any ways to work this out
     
  2. Andre B
    Andre  B avatar
    14 posts
    Registered:
    10 Mar 2020
    22 Nov 2020 in reply to Krishna Hari
    Link to this post
    Hi Krishna,

    Have there been any changes to the field being used by the form since you upgraded to TPC version 5.3?
    Can you verify that the field used by the Rules Manager is correct and that no changes were made in the CRM?

    I would suggest, as an initial test, to edit or recreate one of the rules that appear to be failing and try to spot any differences. Any modifications made to the field in the CRM need to be reflected in the Rules Manager aw well. If these updates are not made, it could result in the error you are receiving.
     
    If you have any other questions, feel free to let us know.  
    You can also register for one of our Q&A session here:
    https://www.crmportalconnector.com/support/training/daily-q-a-registration

    Regards,
    Andre
2 posts, 0 answered