10 Mar 2020
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22 Nov 2020
in reply to
Have there been any changes to the field being used by the form since you upgraded to TPC version 5.3?
Can you verify that the field used by the Rules Manager is correct and that no changes were made in the CRM?
I would suggest, as an initial test, to edit or recreate one of the rules that appear to be failing and try to spot any differences. Any modifications made to the field in the CRM need to be reflected in the Rules Manager aw well. If these updates are not made, it could result in the error you are receiving.
If you have any other questions, feel free to let us know.
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