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Rule manager Rule on read only date field Cancel The title field is required!

1. Krishna Hari

   

   65 posts
   Registered:
   05 Dec 2019
   17 Nov 2020

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      upgraded to TPC version 5.3 
   I have a date time field which should be read only and it should hide when there is no data. it used to work before. console error says rule can not be set to read only  field, is there any ways to work this out

    
2. Andre B

   

   16 posts
   Registered:
   10 Mar 2020
   22 Nov 2020 in reply to Krishna Hari

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   Hi Krishna,
   
   Have there been any changes to the field being used by the form since you upgraded to TPC version 5.3?
   Can you verify that the field used by the Rules Manager is correct and that no changes were made in the CRM?
   
   I would suggest, as an initial test, to edit or recreate one of the rules that appear to be failing and try to spot any differences. Any modifications made to the field in the CRM need to be reflected in the Rules Manager aw well. If these updates are not made, it could result in the error you are receiving.
    
   If you have any other questions, feel free to let us know.  
   You can also register for one of our Q&A session here:
   https://www.crmportalconnector.com/support/training/daily-q-a-registration
   
   Regards,
   Andre