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Removing "Dynamics CRM FaultException" part from CRM plugin error message Cancel The title field is required!

1. Dmitriy Razumov

   

   4 posts
   Registered:
   21 Feb 2018
   21 Feb 2018

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   Hello.
   
   Could you please tell me is it possible to remove "Dynamics CRM FaultException: " part of the portal error message coming from CRM InvalidPluginExecutionException?
   
   Thank you very much.
   
2. Clinton Bale

   

   126 posts
   Registered:
   21 Feb 2014
   Answered

   21 Feb 2018 in reply to Dmitriy Razumov

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   Hi Dmitriy,
   
   As of The Portal Connector v4.3 this is not possible. However we have added this to the road map for a future TPC 4.3 release that will prevent these extended messages from being added on to the front-end form submissions.
   
   In the meantime you can try using the Custom Error Message feature on the TPC Form Manager to hide this message and provide your own.
   
   Regards,
   Clinton
3. Lynn Drees

   

   2 posts
   Registered:
   10 Feb 2019
   22 Aug 2019

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   Hello,
   Could you please advise what release this was resolved in?
   Thank you,
   Lynn
4. Josh

   

   47 posts
   Registered:
   01 Jun 2018
   Answered

   30 Oct 2019 in reply to Lynn Drees

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   Hello Lynn,
   
   The Dynamics CRM FaultException section of the TPC Form Submission error was removed in The Portal Connector version 5.0. Now all that is displayed is the outer CRM error message that was encountered during form processing.
   
   By default, a TPC Form Submission will show a generic error message to the user to prevent CRM details from being shown to the user as well as overly complex error messages. It is possible to show the error message that is thrown from CRM in the front-end of the TPC Form Submission through the TPC Form Manager. Click Edit on the TPC Form Manager, then click the tab labeled Error Handling. Within this tab, you can enable the checkbox titled Show Error. This will show CRM errors in the TPC Form Submission error message. You also enable the checkbox labeled Show Custom Error which will allow you to explicitly define the error message that is shown when the form processing fails.
   
   {TPC Form Manager} -> Edit -> Error Handling -> Show Error -> (optional) Show Custom Error
   
   If you have any other questions please feel free to reply to this thread, or for more complex issues you can email support@crmportalconnector.com.
   
   Cheers,
   
   Josh