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Failure not correctly reported

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6 posts, 1 answered
  1. j.mondy
    j.mondy avatar
    12 posts
    Registered:
    09 Oct 2015
    14 Dec 2015
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    Hi,

    I am testing a TPC/Sitefinity environment's error handling. I have set up a form (using mapped TPC widgets, but otherwise unmodified) that will fail on submission, and I've come across a contradicting issue. When I click Submit, I get the confirmation message ("Success! Thanks for filling out our form"), but when I check the error log in Administration, I find an error log entry related to the form submission. How can I resolve the submission behavior the client sees to accurately represent errors?
  2. Missing user
    Missing user avatar
    15 Dec 2015 in reply to j.mondy
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    Hi Mondy,

    Currently we do not support exposing the error messages to the client on submission however this is on the road map as it has been identified as a positive feature for ​The Portal Connector.

    Additionally, you are able to go into the CRM ​Form ​Submissions underneath The Portal Connector main menu in order to resubmit any failed submissions.

    Kind Regards,

    Chris Rooney.
  3. j.mondy
    j.mondy avatar
    12 posts
    Registered:
    09 Oct 2015
    16 Dec 2015
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    I"m primarily concerned about my end users, in this situation, and they wouldn't have access to TPC back-end. Is there any workaround we can provide to indicate that the submission failed?
  4. Missing user
    Missing user avatar
    18 Dec 2015 in reply to j.mondy
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    Hi Mondy,

    Unfortunately there is no workaround for this at the moment.

    Kind Regards,

    Chris Rooney.
  5. A.Rogov
    A.Rogov avatar
    2 posts
    Registered:
    11 Jan 2016
    05 Apr 2017
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    Hi,
    Is ​this feature not available in The Portal Connector 3.3?
    It's very confusing that the form has been submitted successfully when it actually has not. In my opinion, it is a very wrong behaviour.

    Thank you,
    Aleksandr
  6. A.Rogov
    A.Rogov avatar
    2 posts
    Registered:
    11 Jan 2016
    Answered
    05 Apr 2017
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    I've found a solution. I was looking at the settings of a wrong widget​ and have checked Page Widget, instead of a Form Widget.
    A solution is here: link.

    Thank you,
    Aleksandr
6 posts, 1 answered