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Status reason

8 posts, 0 answered
  1. Krishna Hari
    Krishna Hari avatar
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    05 Dec 2019
    28 Jan 2022
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    How do I get the value of status reason on tpc form ?
  2. Brady Ward
    Brady Ward avatar
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    19 Aug 2021
    28 Jan 2022 in reply to Krishna Hari
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    Hello Krishna,

    To get the value of a status reason field you can use the Status widget.

    Let me know if you have any trouble finding it.

    All the best,

    Brady
    TPC Web Developer
  3. Krishna Hari
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    31 Jan 2022 in reply to Brady Ward
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    I am only able to see status there not status reason, I have an attribute on status reason on an entity, which I am not able to bring it to the form
  4. Brady Ward
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    19 Aug 2021
    31 Jan 2022 in reply to Krishna Hari
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    Hello Krishna,

    It appears the Status widget is actually pulling the Status Reason field. In CRM Status Reason has a field name of statuscode. When you edit the Status widget and expand the More Options menu, you will see the field name.

    Please let me know if it is not pulling the expected values or you're running into any other issues with it.

    Regards,

    Brady
    TPC Web Developer
  5. Krishna Hari
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    03 Feb 2022 in reply to Brady Ward
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    we have 2 attributes on the entity one status and another status reason type . not able to get the type status reason to show. I can only get the status which has active / inactive values. out status reason type attribute has some custom values to choose from
  6. Brady Ward
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    19 Aug 2021
    04 Feb 2022 in reply to Krishna Hari
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    Hello Krishna,

    What is the logical name on your Status Reason Type field?

    Looking forward to your reply,

    Brady
    TPC Web Developer
  7. Krishna Hari
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    08 Feb 2022 in reply to Brady Ward
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    Thanks I figured it out!!
  8. Brady Ward
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    92 posts
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    19 Aug 2021
    08 Feb 2022 in reply to Krishna Hari
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    Hello Krishna,

    I am glad to hear it! Would you mind sharing what steps you took to resolve the issue?

    All the best,

    Brady
    TPC Web Developer
8 posts, 0 answered