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The email address does not match invite record

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  1. Paul Hasell
    Paul Hasell avatar
    1 posts
    Registered:
    05 May 2023
    05 May 2023
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    Hi, we've been getting sporadic reports from one of our customers that after sending out blocks of invites from Dynamics that randomly users are getting the following:

    The email address provided does not match invite record. Please use the email address where you recieved the invite email.

    We have used the email link sent ourselves and the results are inconsistent, invites that don't work one minute can be successfully redeemed later.

    This implies some kind of loading issue at the server, any ideas how we can debug and track failed invite redemptions?
1 posts, 0 answered