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Portal is damn slow Cancel

1. Priyanka Sharma

   

   17 posts
   Registered:
   07 Jul 2022
   13 Apr

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   the portal is slow even after hosting in S3 and in logs i see the time is taken by GetFormfields js to connect to server is around a minute. how can this be rectified?
2. Rawdon Edghill

   

   58 posts
   Registered:
   16 Dec 2020
   14 Apr

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   Hi Priyanka,
   
   Sorry to hear that the portal is slow after hosting in S3.
   
   This might be happening due to the number of HTTP requests occurring which can slow down the performance of the portal. Resources such as images, stylesheets and scripts could be the cause of the slowness of the portal.
   
   You can try to optimize the scripts by reducing the size of the file using a minification tool.
   
   I hope this information helps. 
   
   Regards,
   Rawdon
   
3. Priyanka Sharma

   

   17 posts
   Registered:
   07 Jul 2022
   14 Apr in reply to Rawdon Edghill

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   Waiting for server response is taking more than a minute. Any specific reason for this?
4. Rawdon Edghill

   

   58 posts
   Registered:
   16 Dec 2020
   14 Apr

   Link to this post

   Hi Priyanka,
   
   I suspect this might be caused by a connectivity issue or maybe network congestion - maybe there is alot of traffic on the network or the server is located in a geographically distant location.
   
   If this does not resolve your issue, please reach out to tpcsupport@sylogist.com as we may need to do an investigation into your environment specifically.
   
   Regards,
   Rawdon