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Form TPC Widgets not showing

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15 posts, 1 answered
  1. andrewclear
    andrewclear avatar
    11 posts
    Registered:
    23 Dec 2015
    08 Jan 2016
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    When I create a new form, all of the sudden the portal connector widgets aren't showing up in the right hand menu as options to add to the form. They still show up on all existing forms. I've tried rebooting the site/service.

    Thoughts?



  2. Clinton Bale
    Clinton Bale avatar
    126 posts
    Registered:
    21 Feb 2014
    11 Jan 2016 in reply to andrewclear
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    Hello Andrew,

    Normally these widgets should not disappear once they are registered. To get them back a portal reinitialization is required.

    If you are using some sort of website deployment tool like Azure, be sure that the configuration files in the AppData folder are up to date. The ToolboxConfig.config file contains the registrations for all of The Portal Connector widgets.

    Regards,
    Clinton
  3. andrewclear
    andrewclear avatar
    11 posts
    Registered:
    23 Dec 2015
    11 Jan 2016 in reply to Clinton Bale
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    Hi,
    This doesn't seem to have worked. I experience no change in behavior after following the steps in the link you provided. Any other suggestions? This is becoming a fairly major blocking issue for us.
  4. swebb
    swebb avatar
    24 posts
    Registered:
    13 Nov 2014
    11 Jan 2016 in reply to andrewclear
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    Hi Andrew,

    Could you tell me what version of Sitefinity you are using and whether you have Sitefinity Feather installed?

    Thanks,
    Steve
  5. andrewclear
    andrewclear avatar
    11 posts
    Registered:
    23 Dec 2015
    11 Jan 2016 in reply to swebb
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    Sitefinity version is 8.2.5900.0

    Full list of installed extensions:
    Online Forms
    Mobile Web
    Mobile App Builder
    Email Campaigns - Unlimited subscribers
    Web Analytics
    Load Balancing Add-on
    Ecommerce
    Personalization
    Connector for Telerik Backend Services
    Connector for Sitefinity DEC
    Connector for Salesforce
    Connector for Marketo
    Migration Module
    Site Synchronization
  6. andrewclear
    andrewclear avatar
    11 posts
    Registered:
    23 Dec 2015
    11 Jan 2016 in reply to andrewclear
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    Another piece of information: creating other artifacts (pages or whatever) behaves normally. I still get the TPC widgets for new items of other types.
  7. swebb
    swebb avatar
    24 posts
    Registered:
    13 Nov 2014
    11 Jan 2016
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    Can I ask you to navigate to Administration --> Modules & Services, scroll down to the "Feather" item and tell me if it says "Active" or "Inactive" under its name?

    Thanks,
    Steve
  8. andrewclear
    andrewclear avatar
    11 posts
    Registered:
    23 Dec 2015
    11 Jan 2016 in reply to swebb
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    Feather is Active.
  9. swebb
    swebb avatar
    24 posts
    Registered:
    13 Nov 2014
    11 Jan 2016
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    There is currently a known issue with Sitefinity 8.2 with Feather active.

    In Sitefinity 8.2 Feather introduced a new form builder based on MVC. Feather is a project that utilizes the MVC framework for developing templates and widgets.

    If you are not using MVC for development you can safely deactivate the Feather module from the actions menu for the Feather item in the Modules & Services section.

    If you are using MVC for development and require Feather to be active we are currently working on a hot fix and will keep you posted on progress.

    Thank you,
    Steve
  10. kuba
    kuba avatar
    8 posts
    Registered:
    21 Apr 2016
    20 Apr 2016
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    Did this ever get resolved? I'm having the same issue

    Thanks,

    Kuba
  11. swebb
    swebb avatar
    24 posts
    Registered:
    13 Nov 2014
    Answered
    21 Apr 2016
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    Hi Kuba,

    Yes, this is resolved In subsequent versions of Sitefinity. If you are using a version of Sitefinity higher than 8.2 with The Portal Connector installed you will need to create a new form, when entering the form name open the advanced section and select "Web Forms Only". TPC currently only has support for forms based forms until the 4.0 release which will see a new set of MVC based widgets, expected in September.

    CreateAForm

    Thank you,
    Steve
    Last modified on 21 Apr 2016 14:04 by swebb
  12. kuba
    kuba avatar
    8 posts
    Registered:
    21 Apr 2016
    25 Apr 2016 in reply to swebb
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    Thanks Steve. I'll stick to webforms for the moment, and check back in a few months!

    Cheers

    Kuba
  13. Matthew.Noble@dtwd.wa.gov.au
    Matthew.Noble@dtwd.wa.gov.au avatar
    4 posts
    Registered:
    19 Jun 2015
    03 Aug 2016
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    we are currently working on a hot fix and will keep you posted on progress.


    How is the hot fix going? I have an urgent need for it.

    Thanks
  14. Matthew.Noble@dtwd.wa.gov.au
    Matthew.Noble@dtwd.wa.gov.au avatar
    4 posts
    Registered:
    19 Jun 2015
    03 Aug 2016
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    I have found a work around, use nested templates.

    Create a Web Forms template (X) that extends on a MVC template (Y) . If you make a page for TPC forms bassed off template X you will have access to the TPC  layout widget. ​You then have template X to leverage MVC and Feather.
  15. Missing user
    Missing user avatar
    04 Aug 2016
    Link to this post
    Hi Matthew,

    That is great! Thank you for sharing that with us. I have forwarded that information to the team.

    Cheers!

    Rick
15 posts, 1 answered