19 Nov 2021
01 Jun 2022
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I have built both an add or view case form. I'm able to view an existing case record from CRM and submit it back with changes and everything is fine. On my Add case form, I receive the following error/edit at the bottom of the form "You should specify a parent contact or account.". I tried adding the static widget and setting the caller field to be equal to the user's contact id but that didn't resolve the issue.
I was able to get a case record added by adding the Caller field to the form but I figured the static value widget would submit this value for me since I always want to set to the contact.
Question, how do I get the logged in contact value submitted when attempting to add the record without the Caller field having to be populated?
Last modified on 02 Jun 2022 16:06 by Mason Ambery