Forums / Bugs & Issues / Create a CRM contact on user registration

Create a CRM contact on user registration

2 posts, 0 answered
  1. Arwa Achour
    Arwa Achour avatar
    1 posts
    25 Mar 2021
    23 Jun 2021
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    I'm facing issues with the Portal Connector form Layout user registration, i tried both ways to create a user registration form and link it with Contact from CRM but it shows me this Error :
    "Your account was not created. Please try again.ReferencingEntity=pav_portaluser has attribute pav_portalid value=Guid.Empty for relationship=pav_pav_portal_pav_portaluser_PortalId, relationship.ReferencedEntity=pav_portal, relationship.ReferencedAttribute.PlatformName=pav_portalid"Can someone please help to solve this problem?
  2. Omar S
    Omar S avatar
    34 posts
    04 Jul 2019
    05 Jul 2021 in reply to Arwa Achour
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    Hello Arwa

    For issues involving troubleshooting, please register for our Q+A. If we cannot resolve it in the short time allotted, then we will have to open a support ticket. 

    Based on what i can see, it may be that the error is due to a relationship that has to be set before a user can be created. You may be missing required fields.  
2 posts, 0 answered