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Attribute dropdown empty - GetParentFormConfig returns 500

2 posts, 0 answered
  1. Marc Baron (FLYWHEEL)
    Marc Baron (FLYWHEEL) avatar
    2 posts
    Registered:
    16 Dec 2019
    12 Mar
    Link to this post
    Hi,

    Our SF site at 12.2.7222 has TPC v5.2.7200.114 installed. When we drop any widget like Yes/No field or the text field with Attribute dropdown in the widget, the values for the dropdown are missing.

    We recently upgraded the site to 13.2 and upgraded TPC to 5.3, but the error persists. There is an error visible in the console that makes a request to - /PortalConnectorMvc/Services/Designer/RelationshipService/GetParentFormConfig/30e65d97-1e1c-6d96-8691-ff00004eb51f which returns a 500 server error.

    Please advise on how we can debug / fix this issue.

    Thank you.
  2. Kasun
    Kasun avatar
    11 posts
    Registered:
    21 May 2015
    16 Mar in reply to Marc Baron (FLYWHEEL)
    Link to this post
    Hi Marc, 

    In this instance  we need to do further debugging to see what is cause this issue. I would recommend that  you reach out to TPC support at support@crmportalconnector.com.

    Thank you 
2 posts, 0 answered